A serial bet (Accumulator or Acca) means placing bets on multiple matches in a single ticket. All selections must win — if even one loses, the entire ticket loses. However, when you do win, the odds multiply together, so the payout can be significantly higher.
Steps to place a serial bet on vip wine:
- Go to the Sports Betting section and select your first match.
- Click on any odds and they will be added to your bet slip.
- Add a second, third, or more matches the same way. The number of selections in your bet slip will increase accordingly.
- Open your bet slip. At the bottom you'll see options for "Single Bet" and "Serial Bet" (Accumulator). Select "Serial Bet".
- Enter your stake amount. The total odds and potential winnings will be calculated automatically.
- Click the "Confirm Bet" button to place your bet.
Tips: At vip wine, a serial bet can include a minimum of 2 and a maximum of 20 events. The minimum stake is ৳50. The more events you add, the higher the risk — but a winning bet also returns significantly more.
A match being cancelled or abandoned mid-way is a common occurrence in betting. vip wine follows the policy below in such situations:
If a match is fully cancelled: All bets on that event are voided and the full stake is returned to your account. Refunds are typically processed within 1 to 24 hours.
If a match is abandoned mid-way: If a match is abandoned after the designated minute (typically 70+ minutes), the official result may still stand. If it ends before that, the bet is considered void.
For serial bets: If a match is cancelled, that event's odds are treated as 1.00 (void) and the remaining selections in your bet continue to stand.
Example: Your serial bet had 3 matches. If the middle match is cancelled, its odds are counted as 1.00 and your return is calculated based on the odds of the remaining two matches.
To view the full match resolution policy, Terms & Conditions View the page.
Signing up at vip wine is simple and completely free. Your account is ready in as little as 2 minutes.
What you'll need:
- An active Bangladeshi mobile number (for OTP verification)
- A valid email address
- Your full name and correct date of birth
- At least 18 years of age (mandatory)
Registration steps:
- on the Registration Page and enter your name, date of birth, and preferred currency (BDT).
- Enter your mobile number, email, username, and a strong password.
- Read and accept the terms and conditions. If you have a referral code, enter it here.
- Enter the 6-digit OTP sent to your mobile. That's it – your account is ready!
A 100% Welcome Bonus will be automatically credited on your first deposit after registration.
The wagering requirement (or playthrough) means you must wager your bonus funds a set number of times before you can make a withdrawal.
Example calculation: Say you deposit ৳1,000 and receive a 100% bonus, bringing your total balance to ৳2,000. The wagering requirement applies to the bonus amount of ৳1,000. If the requirement is 10x, you'll need to place a total of ৳10,000 in bets across any games – after that, the bonus balance becomes withdrawable.
How much each game type contributes:
- Slots: generally counts 100%
- Sports Betting (minimum odds 1.60): counts 100%
- Live Casino table games: counted at 10% to 20%
- Crash games: counts 50%
Bonuses are generally valid for 30 days. If the wagering requirement isn't met within that period, the bonus balance will be forfeited. To view the terms for a specific bonus, Terms & Conditions View the page.
Note: Deposit balance is used first, followed by bonus balance. Place your bets with your own funds first, then your bonus balance will be applied toward the wagering requirement.
Vip wine offers two ways to follow live sports – a real-time score tracker and live streaming (for selected events).
Where to find Live Scores: Go to the Sports Betting section and select the "Live" tab at the top. There you'll find real-time scores, stats (corners, cards, goals), and live odds for all matches currently in progress. Match Odds You'll also find live data on this page.
Live Streaming: Live video streaming is available for selected football, cricket, and tennis matches. To watch a stream, you must have a balance in your account and be logged in for that event. Matches with streaming available will show a camera icon next to them.
Sports covered: Football (major leagues including the English Premier League, La Liga, and Bundesliga), Cricket (international and IPL), Tennis, Basketball, and eSports.
There are three main ways to get support at vip wine. Assistance in Bangla is available across all channels.
1. Live Chat (fastest): Click the chat button at the bottom right of the page. A Bengali-speaking agent will typically respond within 2 minutes. This service is available 24 hours a day, 7 days a week, making it the most effective option for urgent issues.
2. Email Support: support@vipwine.clickto email us. General inquiries are typically answered within 24 hours; urgent matters within 4 to 6 hours. Email is also the best option when you need to attach documents or screenshots.
3. Help Centre: on the Help Center Page Troubleshoot on your own – we have guides covering most common issues.
Support hours: Live Chat is available 24/7. Emails are accepted 24/7, with faster responses on business days. The highest number of agents are online between 9:00 AM and 1:00 AM.
There are several possible reasons for an account being locked, and the solution will differ depending on the cause.
Cause & Solution:
- Repeated Incorrect Password: After five failed password attempts, your account is automatically locked for 15 minutes. Wait 15 minutes and try again, or use "Forgot Password" to reset it.
- Self-exclusion active: If you previously placed your account on a temporary self-exclusion, you will not be able to log in until the period expires. Once it does, email support@vipwine.click to regain access.
- Security Notice: If a login attempt is detected from an unfamiliar device or country, your account may be temporarily locked to protect your security. A verification link will be sent to your registered email address.
- Regarding KYC: Some features may be restricted until identity verification is complete. Please submit your National ID to finish the verification process.
None of the above applies, or the issue still isn't resolved? Contact us directly via Live Chat or support@vipwine.clickto get in touch. Providing your account details will help us assist you faster.